vTanis userman 302708 Revision 12
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Performing Diagnostic operations - The DIAGNOSTICS tab
Device Logs
The vTanis unit supports a built in event logging feature designed to facilitate monitoring and trouble
shooting of the device. The logs are available for viewing under the “DIAGNOSTICS/Device Logs” tab.
Within the “Device Logs” tab the user has the option of filtering the log view as follows;
Errors:
Errors are critical events that indicate either a failure in hardware or a major software issue. If an
error is logged the vTanis unit is either non-functional or seriously degraded. Any reported errors
need investigation and resolution on a high priority basis.
Warning:
Warnings are events related to potential use problems or command failures. Warnings typically
relate to either miss configuration of the vTanis device/cartridge format or attempts to perform
operations which are logically/physically prevented within the current device state.
Configuration:
Configuration log messages deal with system mode changes such as operation mode settings.
Info:
Info events log normal events indicating unit status changes which are part of normal operations. For
instance insertion and removal of RDX
®
media form each slot is monitored and logged with info
events.
Clear Logs:
The device logs tab has a button to clear the logs in the display view as well as the ability to save logs
to a file which may be sent to vTanis support personal for further analysis.
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